NAI, a manufacturer of global connectivity solutions for systems used in the industrial technology and medical industries, achieved zero-defect manufacturing for two years in a row in their Hermosillo, Mexico, Plant #2. This accomplishment also signifies a two-year period without customer returns or complaints.
During this period, NAI produced fiber optic riser cable assemblies and fiber optic jumpers with more than 7 million cable terminations. A total of 4,225 miles (6,800 km) of fiber optic cable was processed over 1.7 million man-hours. NAI employs disciplined quality planning and management and Lean Manufacturing in its operations.