A web-based track-and-trace system launched by a heat exchanger manufacturer lets its customers exert more control over their businesses.
Track & Trace from Swep, headquartered in Landskrona, Sweden, links
directly to the majority of the world's shipping companies. More than 90
percent of all freight forwarders currently have signed on to the program, with
more expected to follow later this year.
A simple web-based interface enables customers to find out the status of
shipments at the customer's convenience, including items such as transport
status and delivery date.
"Our customers only need identify their company and the transaction, and
then a click gives them access to detailed information about their shipment,"
says Carin Sörensen, Swep's logistics coordinator.
Swep manufactures compact brazed heat exchangers and related products and