The day-to-day upkeep of ovens and furnaces are an important part to keeping a process online. To help companies with higher temperatures processes or heat treating, Ipsen Inc., Cherry Valley, Ill., maintains stock inventories of more than 2,000 items to ensure that customers have quick access to needed parts to maintain heat processing equipment.

“Our aftermarket parts department delivers, on average, 600 to 800 parts orders a month, minimizing downtime for our customers,” says John Worley, aftermarket support manager at Ipsen. Additional part support includes operation and maintenance documentation, experienced customer service representatives and dependable delivery.